frequently asked questions
Where is your store?
We don't have YET our physical store. Edea Beauty Shop is an ONLINE BEAUTY SHOP in Naga CIty.
Are your products authentic?
We guarantee 101% that all our products are authentic or your money back.
About a product..."Is this really effective?"
We don't sell ineffective beauty products. Effectiveness of products differ from one person to another. Use the product at your own risk.
Do you offer meetups?
Yes, we offer meetups at Nagaland Emall only at an agreed schedule. Please come on time.
Do you offer free shipping?
No, customers should pay for the shipping fee unless otherwise we say so (in case we run a promotion with free shipping fee).
What are your modes of payment?
BPI, BDO and Unionbank
Do you ship on Sundays and holidays?
No, we don't. Obviously, the couriers are close during Sunday and regular holiday.
Do you accept rush shipping?
Kindly be considerate. We need to verify payment, pack the items and wait for the courier. There is cut off time of payment, please follow accordingly. Pay your orders on or before 2pm and they will be shipped within the day.
How many days before I will receive the items?
For Luzon areas, expect the parcel to arrive after 1-3 days.
For Visayas areas, expect the parcel to arrive after 3-4 days.
Any delay will solely be on the part of the courier. However, we will assist you in tracking your parcel.
For international shipment, transit time may vary per country. Contact us to know more details. We ship via Philpost.